YES! FREE RETURNS & EXCHANGES ON ALL RINGS* -
You have 60 days from the date of delivery to Exchange or Return your ring. You may change out your size, width, style, or simply return. You may process one free exchange during your first 60 days of ownership. AND we even pay for shipping both ways - that's how much we like you.
***Engraved Rings are not returnable***
Before you process your exchange, grab a free plastic sizer to double check your size, as we offer only one free exchange.
Exchange tips! (If you're in a hurry)
- Too big:
- If you shake your hand (like you're waving goodbye to your new in-laws) and the ring flies off your hand, head HERE and get the free plastic ring sizer before processing your exchange. (Available for US Customers only right now).
- If it generally fits (and doesn't fall past your knuckle when you shake your hand) but slides off when you wash your hands, go a half size DOWN.
- Too small:
- If you can get it over your knuckle but your finger turns red...or blue, take a deep breath and go a half size UP.
- Too small: If you can't get it over your knuckle at all, head HERE and get the free plastic ring sizer to nail that next size. (Available for US Customers only right now).
*Exceptions to this Free Ring Returns & Exchanges Rule:
- Engraved rings are considered customized rings and may NOT be returned. However, they may be exchanged for size once within 60 days.
- Custom rings are Final Sale and may NOT be returned. However, they may be exchanged for size once within 60 days.
- Promotional items (free silicone band with purchase, free ring sizer, etc) may not be returned.
- Final Sale items are not eligible for return. See product pages for details.
- Enso silicone ring customers, check out those policies HERE.
**PLEASE NOTE: All rings must be in clean, "unworn," and salable condition to be accepted for return or exchange. We reserve the right to charge a damage fee on any rings returned with excessive scratching or other abuse.